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Subscribe to our Garden Waste Service

Surrey Heath only

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Subscribe to our Garden Waste Service

Woking Only

Renew your Garden Waste Subscription

Surrey Heath Only

Renew your Garden Waste Subscription

Woking Only

Garden Waste Subscriber additional bin request

Surrey Heath only

Garden Waste Subscriber additional bin request

Woking Only

Cancel garden waste subscription

Garden Waste Subscriber bin reduction request

Inform us of change of address for Garden subscription

View Request History

Report a missed rubbish waste collection

Order an additional recycling bin (WO)

Report a missed recycling waste collection

Order an additional recycling bin (SH)

Report a missed food waste collection

Request a temporary additional rubbish bin

Woking only

Report a missed garden waste collection

Request a temporary additional rubbish bin

Surrey Heath Only

Report a missed bulky waste collection

Order a new or replacement food caddy

Report a missed small electricals or textiles collection

Order new or replacement recycling or food bin

Woking only

Report a missed clinical waste collection

Order a new or replacement rubbish bin

Surrey Heath only

Order new or replacement recycling or food bin

Surrey Heath only

Order a new or replacement rubbish bin

Woking only

Request a bulky waste collection

Woking only

Request removal of bin(s)

Request a bulky waste collection

Surrey Heath only

Report bin damaged by crew

Woking only

Request help with your bins

Report bin damaged by crew

Surrey Heath only

No longer require help with your bins

General service request (depot response required)

General service request (no response required)

Missed Bin Dispute

Temporary additional rubbish bin

Authorised Return Request



Bin or sack not returned by crews

Request a clinical waste collection

Request a sharps collection

New Communal Bin order

Share positive feedback

Log a complaint

Garden Waste End

Replacement Bin - Sharps box

Dayworks instruction

Developer Bin order

Empty Recycling bin as Refuse

New Property Bundle (SH)

Surrey Heath only

New Property Bundle (WO)

Woking Only

Report a waste spillage

Report a missed clinical sharps collection


Other options:

General enquiry form